It is the middle of the night, and I am sitting in the middle of the emergency waiting room. But that isn’t where this story begins. Early in my career, I worked at Susquehanna University in event management. One particular busy weekend, my boss and mentor invited me and a few others to hang out […]
Tag: Leadership
AVOID THE TOP TEN MISTAKES MANAGERS MAKE
When a manager makes a mistake, it is amplified by their position. More people observe a manager’s behaviors and will notice their errors because of the role they hold. Managers, like all of us, are judged on our performance including our mistakes. If we do not continually meet our stakeholders’ expectations, our results will continue […]
Winning in Times of Crisis
Winning in Times of Crisis. As a crisis response manager for a television network, I experienced dozens of crises during my tenure from in-studio floods, earthquakes, gas leaks, stalking of our on-air talent, power outages, winter storms, and even a deer crashing into our studios. Some crises lasted an afternoon, and others lasted months. There […]
Challenging Assignments for High Performing Employees
Last week, one of my coaching clients asked, “How can I continually challenge my high performing employees?” It’s an important question. Interesting and challenging work motivates our employees to put in extra effort, learn new skills, and decreased the likelihood that they will leave our organization. For work to be challenging, it must meet the […]
The Lost Art of Empathy
She had lost her husband; her sadness weighed her down as she walked out of the grocery store. The little boy held his father’s hand as they walked by and watched the elderly lady walk towards her car. After a moment of thinking, he asked his father, “What’s wrong with Mrs. Clare?” “She lost her […]
Most Expensive Lunch Ever
This week someone paid $3,300,100.00 to have lunch with Warren Buffett. Now that is an expensive lunch. It was for a charity auction, in fact, it is the 19th time Warren Buffett has auctioned off lunch. It got me to thinking about what questions I would ask Mr. Buffett. Figuring, this is your typical business […]
There is no law against stupid
There is no law against stupid For the past few weeks, I have been traveling the United States talking to Human Resources Professionals, and Business Leaders about Employment Law. What I learned from listening to the audience is that there are stupid people in the world. Of course, this was no surprise. There is no […]
Mastermind: The Most Effective Tools for Improving Your Business in 2018
Julie and the others settled into their seats at a small conference table waiting for the meeting to begin. Julie is a small business owner and has been coming to these meetings for the past year. She looks around the room at the other business leaders she has come to know over the past year […]
Five Steps to Take After Vacation
It is Tuesday after Labor Day, and millions of workers are returning to work. Emails have piled up. Meetings have been scheduled. Reports need to be finished. 2017 Budgets have to be reviewed and approved. It is less than thirty days to the fourth quarter and the year’s end. Stress starts the minute you arrive […]
Be Productive – Go On Vacation
Going on Vacation might seem counterproductive to all the Type A’s in my reading audience; “I can’t be productive if I am on vacation.” Without vacation, you cannot be productive at work for the long term. In one period of my life, I was managing the studio operations for a major television network, and we […]