“Another employee resigned this week,” a manager relayed to me during our monthly coaching session. “How many is that this month?” “Two, but the big challenge is finding replacement workers, and we can’t seem to attract suitable candidates for our jobs.” It is a common refrain across America. Employees are leaving organizations in droves. According […]
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Listening to Feedback (Doing it Well)
In the last twelve months, I have delivered thousands of hours of workshops, presentations, and seminars. I am reaching over ten thousand hours of presenting information to audiences in my lifetime. I still don’t see myself as an expert. In each seminar, I try to be better than the last. Last week one of my […]
It is not your manager’s fault. It’s yours.
“My boss is an idiot*.” I have often heard this frustration from well-meaning employees who blame their boss for their performance. Do not get me wrong, there are a lot of bad bosses in the world; I know this because I have worked with them, coached them, trained them, and in my early days, I […]
Personal Energy Reserve
Let’s not talk about setting goals. Do you care? I know it’s the beginning of the new year and traditionally our conversations turn to what our New Year Resolutions will be or what goals we have for our organizations. And I agree that having a direction is important but as I study performance, I don’t […]
INCLUDING ALL IN THE WORKPLACE
This past week, I received an email asking, “How can I give my managers a better understanding of why DEI is so important for our organization?” It is an important question and one the business leaders and human resources professionals should be asking. Shareholders, Investors, and Social Justice Groups are demanding companies take action around […]
Stress: A Stealer of Productivity.
“I’m exhausted,” were the first words out of his mouth as he walked into the conference room. He wasn’t the first person this week to express this sentiment. In fact, if I am honest, I, too, am tired. In the workplace, we have been asked to deal with changing environments due to the pandemic. We […]
HEY MANAGERS, IT IS NOT YOUR EMPLOYEES FAULT
“My employee is an idiot*.” At every one of my management seminars, at least one leader, manager, or supervisor will come out and say, “My employees are idiots,” while most of the other leaders in the room are just thinking it. When I hear someone say that their employee is an idiot, I can’t help […]
AVOID THE TOP TEN MISTAKES MANAGERS MAKE
When a manager makes a mistake, it is amplified by their position. More people observe a manager’s behaviors and will notice their errors because of the role they hold. Managers, like all of us, are judged on our performance including our mistakes. If we do not continually meet our stakeholders’ expectations, our results will continue […]
What are you reading, today?
I grew up in a family of readers. Books were valued for what they taught us and the ability to transport us to other worlds and see others’ perspectives. Even today, when we gather as a family, one of the first questions we are asked is, “What are you reading?” For us to excel as […]
In Praise of the American Worker
In praise of the American Worker. The sound of the alarm fills the early morning. Julie slams her hand down, hoping to stop the insufferable noise. In one hour, she will be walking into work, a coffee in her hand and a determination on her face. Like millions of others across the country, she is […]