Author: John Thalheimer

INCLUDING ALL IN THE WORKPLACE

This past week, I received an email asking, “How can I give my managers a better understanding of why DEI is so important for our organization?” It is an important question and one the business leaders and human resources professionals should be asking. Shareholders, Investors, and Social Justice Groups are demanding companies take action around […]

HEY MANAGERS, IT IS NOT YOUR EMPLOYEES FAULT

“My employee is an idiot*.” At every one of my management seminars, at least one leader, manager, or supervisor will come out and say, “My employees are idiots,” while most of the other leaders in the room are just thinking it. When I hear someone say that their employee is an idiot, I can’t help […]

AVOID THE TOP TEN MISTAKES MANAGERS MAKE

When a manager makes a mistake, it is amplified by their position. More people observe a manager’s behaviors and will notice their errors because of the role they hold. Managers, like all of us, are judged on our performance including our mistakes. If we do not continually meet our stakeholders’ expectations, our results will continue […]

Psychology of a Crisis

Understanding how our employees deal with a crisis is critical to preparing our organizations for any emergency. In this CERC (Crisis and Emergency Risk Communication), the CDC explains the four ways employees process information during an emergency and the behaviors employees will exhibit in an emergency. In addition, all Leaders and Managers should be well […]